Privacy Policy

This company is registered with the Companies Commission of Malaysia (SSM) under the name Sara Ann Fashion Sdn. Bhd. (1059862-V). We operate under the brand name NYNY and conduct our online business through the domain www.nyny.com.my, specializing in Muslimah fashion.

At NYNY, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your experience with our brand remains secure, private, and refined. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you interact with NYNY, we may collect personal information including but not limited to:

  • Full name

  • Contact details (email address, phone number)

  • Billing and shipping address

  • Payment information (processed securely through third-party payment gateways)

  • Order history and purchase details

  • Communications via email, WhatsApp, or customer service channels

We may also automatically collect certain non-personal information such as browser type, IP address, and browsing behaviour to improve website performance and user experience.

2. Use of Your Information

Your personal information is collected strictly for legitimate business purposes, including:

  • Processing and fulfilling your orders

  • Managing payments, deliveries, and customer support

  • Communicating order updates, confirmations, and service-related messages

  • Enhancing our website, services, and product offerings

  • Preventing fraud, unauthorised transactions, or misuse of our services

NYNY does not sell, rent, or trade your personal data to third parties for marketing purposes.

3. Payment Security

All payments made on our website are handled through secure and trusted third-party payment gateways. NYNY does not store or have direct access to your full payment details, ensuring maximum protection and confidentiality.

4. Sharing of Information

We may share limited personal information only with trusted third parties when necessary, such as:

  • Courier and logistics partners for order delivery

  • Payment service providers for transaction processing

  • Technology partners for website hosting and maintenance

All third parties are contractually obligated to keep your information confidential and to use it solely for the purposes specified by NYNY.

5. Data Protection & Confidentiality

NYNY implements appropriate administrative, technical, and security measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. While no online platform can guarantee absolute security, we continuously strive to maintain the highest standards of data protection.

6. Cookies & Website Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These cookies help us understand user preferences, analyse website traffic, and improve functionality. You may choose to disable cookies through your browser settings, though some features of the website may not function optimally.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for marketing communications at any time

For any data-related requests, please contact us using the details provided below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and regulations.

9. Changes to This Policy

NYNY reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and continued use of our website signifies your acceptance of the updated policy.

10. Contact Us

For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

NYNY
📧 nynyexclusives@gmail.com
📱 017-787 1143